Why Service with Us?

WELCOME TO

Suttons City Honda Servicing

Does your car require a regular service or is it up for a Log Book Service? Our Service department is open 6 days a week, so why not let our factory trained technicians look after your Vehicle.
Regular vehicle maintenance and service not only keeps your vehicle running properly but it can also avoid costly and unexpected repairs. Servicing your vehicle at Suttons City will ensure you protect your investment and maximise its outstanding resale value.
For professional maintenance and service, two things are critical: the most reliable parts and expert technicians. When you stick with the specialists at Suttons City Service Centre, you are assured of getting both. If you’re not selecting a fixed price service then our friendly mechanics ensure you know exactly what will be done ahead of time. We can meet the needs of all customers looking for a reliable car service centre.
Regards,
Joe Meake
Suttons City Service Hero
Suttons City Service Hero

Servicing and Parts


Servicing your Honda at a local Honda Dealership will ensure you protect your investment and maximise its outstanding resale value. Dedicated Honda Care provides access to specialist diagnostic equipment and Honda Genuine Parts. There’s also the advantage of factory-trained technicians with unparalleled knowledge of Honda products.

HONDA TAILORED SERVICING


When booking a service it is important to know what needs to be done and how much it will cost. Available nationally through all Authorised Honda Dealers, the Honda Tailored Service Program gives you the certainty of knowing how much you can expect to pay for a particular scheduled service, no matter which Honda Dealer you visit.
To learn more about Honda Tailored Servicing, see below.


3 YEARS’ FREE SCHEDULED SERVICING


Across selected models, Honda are covering the first 3 years of the servicing costs on your new car. Speak to our staff to learn more about the free scheduled servicing offer terms and conditions.


UNPARALLELED EXPERTISE


For peace-of-mind, Honda factory-trained technicians use 'unique to Honda' diagnostic equipment combined with the latest evolving technologies and equipment to properly service your Honda for optimal reliability.


HONDA GENUINE PARTS


Honda Genuine Parts are designed to the same exacting standards of fit and function as our vehicles. Furthermore, they are covered by Honda's National Parts Warranty, while non-genuine parts are not.
For more information about how genuine parts maintain the quality and safety of your Honda, please speak to our staff.

Honda Tailored Servicing


WHEN BOOKING A SERVICE IT IS IMPORTANT TO KNOW WHAT NEEDS TO BE DONE AND HOW MUCH IT WILL COST.


Available nationally through all Authorised Honda Dealers, the Honda Tailored Service Program provides a Service Price Guide for vehicles up to 5 years or 100,000kms (whichever occurs first) from first date of registration.
The Service Price Guide gives you the certainty of knowing how much you can expect to pay for a particular scheduled service, no matter which Honda Dealer you visit.


THE HONDA TAILORED SERVICE PRICE IS CALCULATED IN 2 PARTS:



Base Service – Scheduled Items


Every scheduled service has a basic number of items that require attention. These include but are not limited to engine oil, oil filter, electrics, tyre rotation and important safety checks.
The Base service must be carried out when a particular milestone is reached, by either time or the kilometres driven e.g. 1 month or 1,000km, whichever occurs first.
For further details, please refer to your Owner’s Warranty and Service Manual under the section titled ‘Normal Periodic Maintenance Schedule’.

Base Service – Adaptive Items


In addition to the Base scheduled service there may be additional service items that will require attention from time to time, depending upon your driving needs, the age of the vehicle and/or distance travelled. We call these “Adaptive items”.
Adaptive items include but are not limited to replacement of cabin pollen filters, engine air filters and brake fluid.
When you book a scheduled service with your local Honda Dealer the price quoted will only include Base and Adaptive items - if required at the time of service.

Additional Costs – Wear & Tear


Depending upon the condition of your vehicle, additional maintenance items may be necessary during servicing, and these will be quoted separately. For example the vehicle may require wiper blades, light bulbs, brake pads, fuses or new tyres. These maintenance items will be identified as required during your scheduled service and your Honda Dealer will be in touch to discuss and provide a quote. Any additional costs will require your authorisation before work proceeds. These costs are subject to change and may be increased in line with Honda’s costs or CPI.
For further information please contact our staff.

What we offer


Quality Service and Convenience

We offer a range of services at your convenience. To make your experience at Suttons Honda City more comfortable and enjoyable relax with a cup of fresh coffee in comfortable surrounds while waiting for your service or repair to be completed.
  • Early bird check-in (Re : Process for more information)
  • Courtesy Shuttle bus services to the CBD and Local area
  • Comfortable waiting lounge
  • Complimentary Wi-Fi
  • Tea and coffee
  • Complimentary Car Wash & Vacuum
  • Loan vehicles* Book a car here.
  • On-Site Parts Centre
  • Access to Vehicle Accessories (SCHMICK/PERMAGUARD SERVICES)
* Contact our friendly staff about the use of our Loan vehicles at time of booking or prior to your arrival.
Suttons City What We Offer
Suttons City What We Offer

Process

After your Service booking is made, upon your arrival to Suttons City Service Department, You will enter driveway off Link Rd, Follow direction of Driveway Service in Progress sign, (between the hours of 7:00-9:30am) You will be greeted in the driveway please allow 10-15 mins for drop-off process. If you arrive after 10:00am please park your vehicle in the driveway outside the Service Centre and approach our friendly Staff at Reception. You may choose to wait while your Service/Repairs are carried out or leave the premises and return at a later time, you will be contacted upon Vehicle Completion. If your vehicle requires further diagnostics/repairs our trusted technicians will contact you before further work is carried out.
(Please Note: Our Class of Technicians Starting Hours is 8:00AM)

Early Bird Check In

If you would like to Drop your vehicle off before or after hours for Service please park LOCKED vehicle in parking spots located across from the service building before close or side of Driveway off Link Rd outside of business hours. There is a Safety Deposit Box Located near door of Service Department Building (on the right hand side of KIA), please provide Vehicle Information on Envelope provided and key within & deposit.

Feedback

Do you need more help deciding? Here’s what our customers say about us.

How to get here


We offer a range of transport options to help you travel to and from our dealership.
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Suttons City Dealership Shot

Contact Us

Come and visit our Dealership, or get in touch with us via phone or email.

Joe Meake

General Service Manager

Enquire Now

Opening Hours
Monday - Friday
7:00 AM - 6:00 PM

Saturday
7:00 AM - 12:30 PM

Sunday
Closed